#MRA22312147 Trumpet/Mermaid Square Floor-Length Evening Dresses with Ruffles & Watteau Train

$98.99
Description
Fabric: Dense Stretch Satin;
Silhouette: Trumpet/Mermaid;
Neckline: Sqaure Neck;
Hemline/Train: Floor-Length;
Embellishment: Ruffles;Watteau Train;Ruched;
Sleeve: Sleeveless;
Waist: Natural;
Back Style: Zipper;Opened Back;
Built-In Bra: Yes;
Shown Color: Dusty Sage;
Season: Spring; Summer; Fall; Winter;
Return Policy

1. Return Window

You may request a return within 30 days of receiving your item.

2. Return Eligibility

To be eligible for a return, the item must be:

  • In its original condition

  • Unworn or unused

  • With all tags attached

  • In its original packaging

  • Accompanied by a receipt or proof of purchase

Items that do not meet these conditions may not be accepted.

3. How to Start a Return

To initiate a return, please contact our support team at:
📧 service@monlaura.com

Important:
Do not send items back before receiving our confirmation. Our team will provide return instructions, including the correct return address, as our warehouse addresses may differ from our registered company address.

4. Company Registered Address

(For documentation purposes only, not a return warehouse)

Lu'an Shayixuan Clothing Co., Ltd.
1st Floor, Building 4, Futai Wedding Dress Industrial Park
Dingji Town, Yu’an District, Lu’an City, 237146
Anhui, China

5. Non-Returnable Items

The following items cannot be returned:

  • Custom or personalized products

  • Intimates/underwear

  • Clearance or final sale items

  • Gift cards

If you are unsure whether your item qualifies, please contact us.

6. Exchanges

If you would like a different item or size, please initiate a return for the original product first.
After the return is approved, you may place a new order for the desired item.

7. EU 14-Day Cooling-Off Period

For orders shipped to the European Union, customers may cancel or return an order within 14 days of delivery for any reason.
Items must remain in unused, original condition to qualify.

8. Refund Processing

After we receive and inspect your returned item, we will notify you whether the refund is approved.

If approved:

  • The refund will be processed to your original payment method

  • Processing times vary by payment provider but typically take 5–10 business days

If more than 15 business days have passed since we approved your refund, please contact us at service@monlaura.com.

9. Damaged or Incorrect Items

If you received a damaged, defective, or incorrect item, contact us immediately with photos, so we can assist you with a replacement or refund.

10. Questions

For any questions about returns or refunds, please email us at:
📧 service@monlaura.com
Shipping & Delivery

1. Shipping Methods

We offer several shipping options to meet different order needs. Available methods may include:

  • Standard Shipping: Cost-effective option for most orders.

  • Express Shipping: Faster delivery for customers who require quicker service.

  • Economic Shipping (USA): Affordable option for U.S. domestic orders.

  • International Shipping: Available for selected countries and regions.

Available shipping methods will be shown at checkout based on your delivery address.

2. Shipping Fees

Shipping fees are calculated based on order weight, destination, and selected shipping method.
The exact cost will be displayed at checkout before payment.

For U.S. Economic Shipping, typical rates start from US$9.99, though actual costs vary by location and order size.

3. Processing Time

Orders typically require 3–5 business days to process before shipment.

Processing time may be longer during holidays or high-volume periods. Some items may require additional preparation time; please refer to the product page for details.

4. Estimated Delivery Time

Delivery times may vary depending on destination, shipping method, and carrier conditions.

Standard Shipping:

  • USA: Typically 5–7 business days

  • International: Typically 10–20 business days

Express Shipping:

  • USA: Typically 2–3 business days

Economic Shipping (USA):

  • Typically 7–10 business days

Please note that delivery times are estimates provided by carriers and may be affected by weather, customs, and other factors beyond our control.

5. International Shipping

We ship to selected countries.
International orders may be subject to customs duties, taxes, and additional fees, depending on local regulations.
These charges are the responsibility of the recipient and vary by region.

Please check local customs information before placing your order.

6. Order Tracking

Once your package is shipped, a tracking number will be sent to your email.
You can follow the status of your shipment through the carrier’s website.

7. Customs Duties & Taxes

Prices shown on our website do not include taxes or duties.
Imported goods may be subject to taxes depending on local customs policies.
Any customs delays or fees are the responsibility of the recipient.

We cannot predict or control the amount of these charges.

8. Lost or Damaged Items

If your package arrives damaged or does not arrive at all, please contact our customer service team as soon as possible.
We will help investigate the issue and provide a solution based on the situation.

9. Address Accuracy

Please ensure the shipping address provided is complete and correct.
If a package cannot be delivered due to an incorrect address, additional shipping fees may apply for re-delivery.

10. Questions

If you have any questions regarding shipping, feel free to contact our support team at:
Email: service@monlaura.com
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